JUST IN: NCC Halts MTN’s Plan To Disconnect Glo Customers Amid Debt Dispute Resolution

Nigerian Communications Commission (NCC) has temporarily halted MTN Nigeria’s scheduled phased disconnection of Globacom Limited (Glo) customers.

The decision, announced just hours before the disconnection was set to commence, comes after both telecom giants agreed to resolve their longstanding interconnection debt dispute.

Reuben Mouka, the Director of Public Affairs at NCC, stated in a press release, “The Commission is pleased to announce that MTN and Glo have reached an agreement to resolve all outstanding issues between them,” NCC Director of Public Affairs Reuben Mouka said in a statement. “As such, and in accordance with our regulatory mandate, we have put the phased disconnection on hold for 21 days, effective January 17, 2024.”

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The looming disconnection was triggered by an unresolved interconnection debt owed by Glo to MTN, raising concerns about potential disruptions in services for millions of subscribers across the country.

“While the Commission expects MTN and Glo to resolve all outstanding concerns within 21 days, the Commission urges that interconnect debts be settled by all operating businesses as a vital component of all licensees’ regulatory compliance.

“It is OBLIGATORY for Mobile Network Operators (MNOs) and other licensees in the telecom industry to follow the terms and conditions of their licenses, particularly as contained in their interconnection agreements,” the statement concluded.